Privacy Policy

1. Our Commitment to Privacy

At Entendo Pty Ltd (Entendo), we recognise the importance of protecting personal information and respecting the privacy of our customers, business partners and website visitors.

We are committed to handling personal information responsibly and in accordance with applicable Australian privacy laws.

2. Information We Collect

Depending on how you interact with us, we may collect:

  • Names, job titles, organisations and business contact details.
  • Information provided through enquiries, correspondence and business meetings.
  • Details about business requirements, projects and potential partnerships.
  • Website usage and technical information collected through our website and its service providers.

3. How We Use Information

We use personal information to:

  • Respond to enquiries and provide our services.
  • Understand customer requirements and identify suitable solutions.
  • Facilitate introductions and collaboration with relevant technology and service providers.
  • Manage customer and partner relationships.
  • Maintain and improve our website, operations and service delivery.
  • Meet applicable legal and regulatory obligations.

4. Sharing Information

Where relevant to delivering our services, we may share appropriate information with selected technology providers, professional advisers and service providers.

We take account of confidentiality, privacy obligations and the purpose for which information was provided when making disclosure decisions.

5. Information Security and Retention

We aim to protect personal information against misuse, loss, unauthorised access, modification and disclosure through appropriate organisational and technical safeguards.

We retain information for legitimate business and legal purposes and take steps to securely dispose of information when it is no longer required.

6. Website Cookies and External Services

Our website may use cookies and third-party services for essential website functionality, security and performance.

External websites linked from Entendo may have their own privacy practices. We encourage visitors to review those policies.

7. Access and Correction

You may contact Entendo to request access to personal information we hold about you or ask us to correct information that is inaccurate or outdated.

We will consider requests in accordance with applicable privacy laws.

8. Privacy Enquiries and Complaints

If you have concerns about how your personal information has been handled, please contact us using the details below.

We will review your concern and respond within a reasonable timeframe. Where applicable, you may also contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

9. Overseas Information Handling

Some technology and service providers may process or store information outside Australia. Where applicable, we will consider relevant privacy and contractual requirements when engaging those providers.

10. Changes to This Policy

Entendo may update this Privacy Policy to reflect changes in business operations, technology or legal requirements. The current version will be available on our website.

11. Contact Us

Entendo Pty Ltd
Website: https://entendo.com.au
Email: services@entendo.com.au

For privacy enquiries, please include “Privacy Enquiry” in your email subject.